"After 30 years in the Jewelry Business, I would only recommend The National Refining Group (NRG) over any other refiner. Bob worked hard to get me to try him. I respected his tenacity, gave him a shot & now I find National Refining to be the most honest & detailed oriented company I have ever dealt with. Good Luck Bob."
"Let me take a moment to tell you how happy I am with the business relationship we have developed over the last 6 months. You have earned my trust in a relationship where trust is everything. Your service is great and your attention to detail is unsurpassed. I have used many refiners over the years and you have treated me the best. Sending product clear across the country to be refined may not seem like the smartest thing to do but you make the process smooth and worry free with your pre-paid shipping arrangements. I look forward to many years of mutual success and profit."
"I have been using The National Refining Group for the past 7 years & have been more than pleased by their service & returns. Bob has helped me in so many ways in making my business more successful. He has spent many days & hours (before getting a single job) going over the details of refining, assaying, having right equipment, how to buy metal, loss prevention etc. Now my assay is understood & always as expected. NRG turnaround time is the fastest in the business. I feel very safe & secure letting Bob Russo & The NRG handle ALL of my precious metals."
"During the past 10 years, The National Refining Group Inc. (NRG) — Bob Russo — has been my refiner of choice. His returns are always what my expectations are. In this business, where things are done on a hand-shake — It is very fair to say that NRG is the most honest, reliable, detailed oriented refiner in the business. NRG will always have my loyalty & business. May we endure many more years of success & prosperity together! Has it been that long Bob? WOW"
"I have done business with Bob Russo for several years. Giving Bob a shot at our gold scrap has been one of the best decisions the business ever made. Honest and dependable, Bob has been our friend and ally in a business that continues to change. I would not even consider using another company - no matter what they offered up front. I have tried the rest, now I have THE BEST."
"We have enjoyed and benefited from our refining business with NRG and Mr.Russo."
"I have used other refiners over the past 15 years but none gives the hands-on, personalized service feeling that you get from Bob Russo. Dealing with refiners is often a trust but verify business. Dealing with National Refining Group, the emphasis is not on verify, but trust is virtually certain since Bob works to keep it that way. We look forward to many more years of business with NRG as our refiner of choice. "
"NRG and Bob Russo have been very easy to work with. Fast, reliable, and honest business. I can’t recommend this company enough. "
"We have been working with Bob Russo and National Refining Group for years and find them a professional and trusted partner. Mr. Russo's level of professionalism, courtesy, and attention to detail are valued assets for our company. We look forward to many more years in working with Mr. Russo and NRG is our only refiner of choice."
"I have been doing business with National Refining for 20 + years. Bob anticipates our needs and makes each transaction effortless. I would not hesitate to use him."
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